
About Luba - The Heart of Our Work
Luba Homecare and Healthcare Services Inc. is dedicated to delivering exceptional care in the comfort of clients' homes. The team focuses on providing compassionate and personalized services that cater to everyone's unique needs. Committed to excellence and innovation, Luba Homecare adheres to the highest standards set by Manitoba Health and Shared Health Services. With a strong emphasis on client well-being, Luba Homecare aims to impact home healthcare positively.
- Commitment to Integration: We integrate health care systems for seamless provider coordination and communication, ensuring comprehensive care.
- Service Improvement and Expansion: We enhance health care services through information and communication technology (ICT), improving
efficiency and expanding our reach province-wide. - Customer Service Management: We establish principles and processes to improve service delivery, ensuring consistent, high-quality customer interactions.
- Service Level Framework: We create a framework to clarify service expectations, promoting transparency and accountability.
- Single Intake Process: We implement a single intake process to handle service requests efficiently and consistently.
- Sourcing Assessment: We explore outsourcing opportunities to improve service levels and operational efficiency.
- Performance Metrics: We set measurement criteria for accountability in our improvement goals, ensuring continuous progress.

