Frequently Asked Questions
At Luba Homecare and Healthcare Services Inc., we understand that choosing the right care for yourself or a loved one can be overwhelming. That’s why we’ve created this Frequently Asked Questions (FAQ) section — to provide clear, honest answers to the questions we receive most often. Whether you’re exploring homecare for the first time, looking for specialized services, or just want to understand how we operate, this guide is here to help. If you still have questions after browsing, we’re only a call or message away.
We offer a full range of services including In-home Nursing Care, Personal Care Assistance, Companion Care, Rehabilitation Services, Chronic Disease Management, Palliative and Hospice Care, Respite Care, and Collaborative Stakeholder Engagement.
You can get started by contacting us directly. We will schedule a consultation to assess your needs and develop a customized care plan tailored to you or your loved one.
Our team includes certified nurses, caregivers, therapists, and healthcare professionals. Each team member undergoes a thorough recruitment process, background checks, and regular professional development and training.
Yes, absolutely. Every client receives a personalized care plan based on their health condition, personal goals, lifestyle, and family preferences.
We provide both. Whether you need temporary assistance during recovery or ongoing support for chronic conditions, we’re here to help.
Yes. We offer 24/7 care options including live-in care, day and night shifts, and on-call nursing to ensure continuous support.
We consider personality, experience, cultural background, and care needs when pairing clients with caregivers to ensure compatibility and comfort.
Yes. We offer province-wide services across Manitoba, depending on client location and caregiver availability.
If you or a loved one needs help with daily activities, medical monitoring, or emotional support at home, our care team can help you determine the best approach during our initial consultation.
We offer flexible scheduling. While some services may require a minimum of 2–4 hours per visit, we tailor this based on your needs.
We adhere to strict safety protocols, including infection control, PPE use, and compliance with health authority guidelines. Caregivers are trained in emergency response and client safety procedures.
Yes. Our nursing staff can assist with medication reminders, administration, tracking, and communication with healthcare providers to avoid complications.
We support clients with conditions such as diabetes, arthritis, heart disease, Alzheimer’s, Parkinson’s, stroke recovery, cancer, and post-surgical recovery.
Yes. Our Palliative and Hospice Care team provides comfort-focused services with dignity, compassion, and emotional support for individuals and families during their most delicate times.
Absolutely. Our Respite Care services are designed to give family caregivers the rest they need while ensuring their loved one continues to receive high-quality care.
Yes. We have experience working with individuals dealing with dementia, depression, anxiety, and other mental health concerns, offering companionship and structured support.
We accept various forms of payment including private pay, insurance plans, and publicly funded homecare options. We can guide you through available funding sources during your consultation.
Yes. We offer flexible care plans that can be modified based on your evolving needs, health status, or family schedule.
We combine a holistic approach with innovation, compassion, and community-centered care. Our values of Compassion and Accountability are at the core of everything we do.
You can reach us by phone, email, or through our online contact form. Visit our Contact Us page to get in touch and schedule a consultation.